5W2H

 

 

 

 

5W2H      

Develop an effective action plan.

Part of 6 sigma, root cause.

What?

Subject matter:

What is being done?

Can this task being eliminated?

Why?

Purpose:

Why is this task necessary?

Clarify the purpose?

Countermeasure:

Eliminate unnecessary tasks.

Where?

  Location:

Where is it being done?

Does it have to be done there?

When?

  Sequence:

When is the best time to do it?

Does it have to be done then?

Who?

People:

Who is doing it?

Should somebody else do it?

Why am I doing it?

Countermeasure:

Change the sequence or combination.

How?

 Method:

How is it being done?